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Privacy Commitment Scroll down and go through the privacy commitment to enable Save button

The Common Digital Platform is facilitating all the exporters and all the Authorized Issuing Agencies in India to issue Preferential Certificate of Origin (COOs) and NON Preferential Certificate of Origin. The online system are secured, user friendly interactive and with proper user authentication and authorization checks.

DOC is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web and it shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Commitment.

DOC endeavours to safeguard and ensure the security of the information provided by the Customer. The Customer would be required to cooperate with DOC in order to ensure the security of the information, and it is recommended that the customers necessarily choose their passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for others to guess, the Customers should use combination of alphabets, numbers and special characters (like !, @, #, $ etc.). The Customers should undertake not to disclose their password to anyone or keep any written or other record of the password such that a third party could access it.

DOC undertakes not to disclose the information provided by the Customers to any person, unless such action is necessary to:

  • Conform to legal requirements or comply with legal process;
  • Protect and defend DOC rights, interests or property;
  • Enforce the terms and conditions of the products or services; or
  • Act to protect the interests of DOC, or its members, constituents or of other persons.

The Customers shall not disclose to any other person, in any manner whatsoever, any information relating to DOC of a confidential nature obtained in the course of availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle DOC to terminate the services, without prejudice to any damages, to which the customer may be entitled otherwise.

DOC will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. DOC may use and share the information provided by the Customers with any third party for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the Customers regarding any problem with, or the expiration of, such services.

The Customer authorizes DOC to exchange, share, part with all information related to the details and transaction history of the Customers to the Indian Customs / Foreign Customs / Foreign buyers / Agencies as may be required by law and shall not hold DOC liable for use or disclosure of this information.